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Privacy Policy

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At Fauxe Fox, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase with us.

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1. Information We Collect

We may collect the following information when you interact with Fauxe Fox:

  • Personal details: name, email address, phone number, billing/delivery address.

  • Payment information: processed securely through our payment providers (we do not store full payment card details).

  • Order details: products purchased, order history, returns.

  • Website usage data: IP address, browser type, cookies, and analytics data.

  • Marketing preferences: your subscription to our newsletters or promotional emails.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer service and support.

  • Improve our website, products, and services.

  • Send you updates, promotions, and offers (only if you’ve opted in).

  • Meet our legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and will never sell your data. We may share your information only with:

  • Trusted service providers (e.g., payment processors, delivery couriers, IT/website support).

  • Legal authorities if required to comply with the law or enforce our rights.

4. Cookies & Analytics

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings, but some features may not function properly without them.

5. Marketing Communications

If you subscribe to our newsletter, we may send you emails about new collections, offers, or updates. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under UK data protection law (including UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (subject to legal obligations).

  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at hello@fauxefox.com.

8. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax and accounting obligations).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Fauxe Fox
Email: hello@fauxefox.com
[Insert Business Address]

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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